Shipping & Returns

Shipping Policy

Return & Exchange Policy

If you are not happy with your order for any reason, we'll be happy to take the goods back as long as they are unused and they still have the labels attached within 14 days of receiving your order.


Returns are processed within 3 working days of us receiving the goods back. This may take longer to process at Christmas or after Bank Holidays.


Please allow up to a 3-5 working days for refunds to show on your account. We'll refund you by the same method as payment.


Exchanges: We can only exchange an item for a different item of the same value according to the latest prices on the website.

Jormaepourri Ltd
Unit 1 Redwood House
Orchard Trading Estate
GL54 5EB 
Gloucester UK

01242 620666

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